Approximately six percent of Aeropost customers recently experienced a breach of their payment information after the popular logistics company suffered a major hack last weekend.
This was confirmed by the Chief Executive Officer (CEO) of Aeropost Mr. Carlos Herrera via an email which was sent to all Aeropost customers.
He said, “As part of our commitment to our clients, we always try to communicate both good and bad news in a transparent and honest manner. That is why I need to inform you about a security incident in our network which we identified last weekend, and which exposed payment information of approximately 6% of our customer database.”
“All customers who were affected received an email from us on Saturday with instructions on how to review their account statement and request new credit cards from their issuing bank,” he added.
Attack neutralized
Herrera also informed the public that the Aeropost systems are no longer being affected by any breaches, adding that continued measures are being undertaken to prevent any future breaches from occurring.
“At this time the attack has been neutralized and our systems have been audited to ensure there are no additional risks. However, we have removed all credential and payment data from our system to ensure that sensitive information cannot be accessed by unauthorized parties,” he explained.
Customer to renew credentials
Meanwhile, the Aeropost boss said that all customers will now have to renew their account credentials to regain access to their accounts.
He said, “This is why we need your help to renew your aeropost.com credentials by clicking on “I forgot my password”. Once inside your account you will see a banner re-confirming whether or not your account was affected by this attack.”