The British Virgin Islands Electricity Corporation (BVIEC) is fortifying its operational resilience with the implementation of the Business Continuity Support Project, aimed at ensuring uninterrupted service during extreme recurrent disasters in the territory.
Kelvin Eubanks, Information Technology Manager at BVIEC, highlighted the significance of the initiative in a recent interview with 284 Media. The project focuses on enhancing the corporation’s capacity to maintain seamless operations, enabling employees to continue their tasks remotely through online systems.
Funded by a generous grant from the Resilience, Sustainable Energy, and Marine Biodiversity (RESEMBID) Programme, the project has a total value of 245,000 Euros, equivalent to approximately US $265,000.
Eubanks provided insights into the project, revealing that it was initiated in September 2022, officially launching in December of the same year. The project is anticipated to conclude its implementation phase at the end of April 2024.
Billing and Customer Service Supervisor, Sonya Penn, shed light on the meticulous testing process the project underwent. She detailed the functionality of the systems, emphasizing their role in ensuring efficient operations even in challenging circumstances.
With the Business Continuity Support Project, BVIEC aims to leverage technological solutions to better serve customers across the territory, creating a more resilient and responsive infrastructure.