1FirstBank account holders in the British Virgin Islands faced a significant issue today as many reported that their account balances had disappeared.
The problem appears to have affected both personal and business accounts across the territory.
Some customers have reported seeing zero or negative balances in their accounts, while others have been unable to make purchases due to declined cards.
While 1FirstBank has not yet released an official statement, customers who reached out to the bank were informed that the disruption is tied to ongoing system upgrades. According to these reports, the bank assured customers that account balances should be restored once the updates are completed.
The incident has raised significant concerns among account holders, who are eagerly awaiting the return of normal banking services.